The federal government’s slow pace in modernizing outdated IT systems is a result of poor oversight, a lack of relevant expertise and a culture that prioritizes budgets over functionality.
Category: Editorial
Blog category
User testing: Meeting the Treasury Board’s minimum standard is not enough
The Treasury Board’s web standards specify that all government of Canada web properties need to be accessible, interoperable and usable.
Touchscreens in cars are out of touch with user needs
Don’t put touchscreen technology in the driver’s seat just because it’s trendy – Designers of autonomous and electric vehicles need to pay more attention to what works best for drivers.
National Digital ID could be a digital nightmare
Everybody expects to do things quickly and safely on the web. A personal digital ID would help sign on to multiple government services.
What can we learn from the Vaught case? Don’t penalize nurses for being human
The conviction of a nurse for manslaughter in Tennessee in March sets an uncomfortable precedent for healthcare workers.
Theranos: Lessons for medtech innovators
For those of us in the UX field, the Theranos story is a cautionary tale of what happens when you let your own vision supersede expert input.