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Strategy, research and design
We are excited to collaborate with your team to leverage strategic research and design to create valued experiences.
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We live at the intersection of design, technology, business and humans. We diverge and converge, and go deep to provide businesses with the research needed for informed decision-making, from behavioural insights to value models.
Experiences we have created
Beyond speech-to-text, how can voice technology support healthcare workers?
DFFRNT's research for a major U.S. hospital network found that voice solutions and AI for healthcare can go far beyond basic charting tasks to support nurses in their work.
CBSA Applies Focused Innovation to address Traveller Errors
Looking for ways to minimize traveller errors, CBSA brought DFFRNT on board to lead their innovation process and find solutions.
Innovation at Government Agencies: Making It Work
DFFRNT helped Canada Revenue Agency formulate and scale up an innovation incubation program, leaving them with the knowledge and processes to continue the program in-house.