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Strategy, research and design
We are excited to collaborate with your team to leverage strategic research and design to create valued experiences.
Let's talk
For general inquires, please call or email us at
+1 613-863-1647
[email protected]
We live at the intersection of design, technology, business and humans. We diverge and converge, and go deep to provide businesses with the research needed for informed decision-making, from behavioural insights to value models.
Experiences we have created
- Innovation Design
DFFRNT helped Canada Revenue Agency formulate and scale up an innovation incubation program, leaving them with the knowledge and processes to continue the program in-house.
- Strategic Digital Transformation
Using one-on-one interviews and an online survey, DFFRNT developed a comprehensive set of member banking personas to guide the development of Servus’ digital banking products.
- Strategic Digital Transformation
A persona research project for CBSA gave the agency valuable business intelligence related to traveller errors.