Resources

We are excited to see greater awareness about the value that comes from user-focused research. We share templates here to facilitate low-resourced advocates of design strategy.

A checklist for government departments and agencies planning or auditing their innovation initiatives.
A worksheet to help define your value propositions for new products or services.
Value Proposition
Map your customer journey to improve customer experience and customer satisfaction.
A step-by-step guide to getting your Intellectual Property (IP) ready to go to market.