Our people, our experiences, our perspectives.

What started as brown bag “lunch and learn” sessions over 15 years ago have evolved into a full program of corporate and academic teaching – and we love it!
What started as brown bag “lunch and learn” sessions over 15 years ago have evolved into a full program of corporate and academic teaching – and we love it!
In an increasingly distracted world, many users don't have the capacity for long focus. In website usability testing, we see the negative effect of distractions.
Too many choices can be overwhelming, so knowing your user’s top tasks will help you create websites and digital services.
To achieve seamless accessibility for digital products and websites, it is essential to integrate accessibility concerns into every stage of the design process. Before you even begin, it is helpful to broaden your definition of disability.
The federal government’s slow pace in modernizing outdated IT systems is a result of poor oversight, a lack of relevant expertise and a culture that prioritizes budgets over functionality.
For a digital product, the first few words of a heading or link are critical for usability. What happens when these get translated from English to French?
The Treasury Board’s web standards specify that all government of Canada web properties need to be accessible, interoperable and usable.