From confident interfaces to automation bias, this blog explores why we defer to machines, what it’s costing us, and how to build healthier, more skeptical habits when using AI.
From confident interfaces to automation bias, this blog explores why we defer to machines, what it’s costing us, and how to build healthier, more skeptical habits when using AI.
From UX benchmarks to AI performance tests, this blog explores how measuring progress reveals what tech can (and can’t) do, and why human strengths still matter.
As AI-generated personas and deceptive participants enter research spaces, synthetic users are becoming a real threat to the integrity of user insights. Here’s how to spot them—and safeguard your research.
To create real value, innovation labs must shift from tech-first thinking to a human-centered mindset—where solving real problems, not showcasing new technology, drives every decision.
Balancing your innovation portfolio across core, adjacent, and transformational efforts ensures relevance today while building resilience for tomorrow.
Innovation can’t rely on guesswork. Strategic foresight equips organizations with tools to anticipate change, uncover bold ideas, and turn future thinking into meaningful action.
To meet today’s complex public challenges, governments must move beyond incremental reform and intentionally cultivate a culture of innovation grounded in empowered people, adaptive structures, and strategic risk-taking.