The Treasury Board’s web standards specify that all government of Canada web properties need to be accessible, interoperable and usable.
Four strategies to improve website usability
When a “top task” analysis revealed $200 million in lost revenue opportunities, user-centred design and task performance became strategic goals for this tech company
National digital ID could be a digital nightmare
Everybody expects to do things quickly and safely on the web. A personal digital ID would help sign on to multiple government services.
What can we learn from the Vaught case? Don’t penalize nurses for being human
The conviction of a nurse for manslaughter in Tennessee in March sets an uncomfortable precedent for healthcare workers.
Craft&Crew partners with DFFRNT
Craft&Crew Selects DFFRNT as User Experience Research Partner. The strategic partnership will allow both companies to continue focusing on their core areas of expertise as the production of large-scale websites increases in complexity.
Microsoft, DFFRNT and “shared spaces” for telehealth
Sharing info across devices with the wave of a hand may be new to Microsoft, but we were applying it to telehealth years ago.
Is the post-pandemic return to work a wicked problem?
As we return to work after COVID-19, how will strategic design and thinking be changed – and will it become a wicked problem?