Strategy, research and design

We are excited to collaborate with your team to leverage strategic research and design to create valued experiences.

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For general inquires, please call or email us at

+1 613-863-1647
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We live at the intersection of design, technology, business and humans. We diverge and converge, and go deep to provide businesses with the research needed for informed decision-making, from behavioural insights to value models.
Our services

Experiences we have created

Aerial view of a container cargo ship in the ocean.
  • Innovation Design

Canadian Food Inspection Agency

With the volume of e-commerce exploding, government agencies are working with DFFRNT to simplify online tools for importers to reduce the volume of calls/emails to contact centres.
View of UI developer team brainstorming on their project with laptop, smartphone and digital tablet. Creative digital development agency. in office
  • Innovation Design

How do you share knowledge and experience within an organization?

Making knowledge actionable: DFFRNT tests the proof-of-concept and contributes early UX design support to a management consulting tool.
Young african man working with analitycs sitting at the beautiful working place with computer, laptop and documents
  • Customer Experience

Behavioural research finds pain points in software trial to boost adoption

When you find the right partner, it just clicks! DFFRNT worked with Qlik to improve adoption and conversion rates for its data analytics and business intelligence platform.
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