Neo Insight is now DFFRNT

The teams at DFFRNT and Neo Insight have come together under the DFFRNT name to form a design consultancy that will push the industry's boundaries.

Using behavioural science, design thinking, service design and systems thinking to drive innovation and business transformation, DFFRNT leverages real research to bring organizations data-driven, actionable solutions to systemic problems.

Talk with Scott

For general inquires, please call or email us at

+1 613-863-1647
[email protected]

Projects we've worked on together

Innovation Design

How do you share knowledge and experience within an organization?

Making knowledge actionable: DFFRNT tests the proof-of-concept and contributes early UX design support to a management consulting tool.

Customer Experience

Behavioural research finds pain points in software trial to boost adoption

When you find the right partner, it just clicks! DFFRNT worked with Qlik to improve adoption and conversion rates for its data analytics and business intelligence platform.

Innovation Design

Beyond speech-to-text, how can voice technology support healthcare workers?

DFFRNT's research for a major U.S. hospital network found that voice solutions and AI for healthcare can go far beyond basic charting tasks to support nurses in their work.

More Projects

Neo Insight is now DFFRNT​