CASE STUDIES

Insight in Action

Explore Past Customer solutions

Auto Business Owner

Canada Revenue Agency

Recognizing there were gaps in its knowledge of its users, one public sector agency turned to experts in behaviour and user experience to define the personas that would guide its decisions.

Read More »

CISCO

Even giants in their field need help sometimes. Several years ago, Cisco called on strategic design consultants to help improve user experience, identify clients’ top tasks, measure the company’s performance, and improve it.

Read More »