Insight in Action

Explore Past Customer solutions

Servus Credit Union

Using one-on-one interviews and an online survey, DFFRNT developed a comprehensive set of member banking personas to guide the development of Servus’ digital banking products.

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eimhe Case Study


DFFRNT’s user research and behavioural science guide the development of this mental health platform

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WorkEverywhere Mobile Worker


DFFRNT’s user experience research, coupled with years of design knowledge, culminated in the algorithm at the heart of this online office space marketplace.

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Auto Business Owner

Canada Revenue Agency

Recognizing there were gaps in its knowledge of its users, one public sector agency turned to experts in behaviour and user experience to define the personas that would guide its decisions.

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